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Adirondack CarePlus LLC

Your Trusted Partner in Non-Emergency Medical Transportation

Welcome to Adirondack CarePlus LLC, a locally owned transportation company dedicated to providing customized passenger transport services across Northern New York, including Clinton, Franklin, St. Lawrence, and Essex counties. We specialize in Non-Emergency Medical Transport (NEMT) and livery/taxi services, ensuring safe, reliable, and comfortable journeys for our clients and the local community.

We are proud to partner with the New York Department of Health (NYDOH) under the Medicaid program, providing transportation services through Medical Answering Services (MAS), the authorized broker for Medicaid transportation in New York State. In addition, we accept Fidelis insurance for eligible services and offer direct pay options for private clients, allowing greater flexibility for those with varying transportation needs.

Our Purpose, Vision, and Core Values

Purpose:

To provide specialized Non-Emergency Medical Transport (NEMT) services, meticulously tailored to meet the unique needs of each client, ensuring compassionate and dependable medical transport.

Vision:

To set the benchmark in delivering professional, client-centered transportation solutions through persistent innovation, customer-focused approaches, and an unwavering commitment from our team.

Core values:

  • Customer commitment: Building enduring relationships that significantly enhance the lives of our clients.
  • Quality: Delivering safe, reliable, and comfortable NEMT services, ensuring a stress-free experience for clients and their families.
  • Integrity: Upholding the highest standards of integrity in all operations, which is vital in the sensitive field of medical transport.
  • Inclusivity: Designing services to accommodate individuals of all mobility levels, including wheelchair users.
  • Teamwork: Collaborating with humility and ambition to provide supportive and attentive care to clients.
  • Accountability: Committed to responsible and timely service delivery, meeting each client’s medical and personal needs with the highest standard of care.